At the Heart of Communications and CommunitiesSM
Wednesday, November 14, 2018

Team Lead


Location: Gaithersburg, MD

BETAH Associates, a professional services firm, is seeking a full time Team Lead to support our government client. This is a full time benefited position located in Gaithersburg, MD. Our ideal candidate will have previous supervisory experience performing a wide range of operational and peer review team lead activities.

Education/Experience

Bachelor's Degree plus 3-5 years of work experience is required or at least 10 years relevant experience

Job Responsibilities
-Interface with customer staff and management to coordinate and manage discrete projects
-Training and managing seasonal staff teams on process and procedures
-Lead a team of seasonal staff
-Managing projects to successful completion including schedule and deliverable quality and adherence to policies and procedures
-Assigning work and monitoring work completion and quality
-Participating in process improvement and quality initiatives
-Other duties as assigned

Skills/Qualifications
-Project operations and/or management type environment experience
-Demonstrated customer service in high volume, deadline driven environment
-Experience with process improvement and quality assurance with a focus on meeting service levels and performance targets
-Experience in writing procedures
-Strong communications skills
-Organization skills and attention to detail
-Flexibility; ability to manage to shifting schedules and priorities
-Strong computer / Microsoft Office skills

* ALL CANDIDATES MUST BE US CITIZENS AND BE ABLE TO OBTAIN A PUBLIC TRUST SECURITY CLEARANCE*

Qualified candidates should submit a resume and salary requirements to .

BETAH Associates, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, sexual orientation, disability, or any other non-merit factor..